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Terms of Service

Last updated: August 08, 2025

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Voyage Routes Accounting ("Company," "we," "our," or "us") regarding your use of our website and services. By accessing or using our services, you agree to be bound by these Terms.

2. Description of Services

Voyage Routes Accounting provides professional accounting services including but not limited to:

  • Bookkeeping and financial record maintenance
  • Tax preparation and filing services
  • Financial consulting and advisory services
  • Payroll processing and management
  • Business analysis and reporting
  • Compliance support and audit preparation

3. Client Responsibilities

As our client, you agree to:

  • Provide accurate, complete, and timely information necessary for service delivery
  • Maintain proper documentation and records as required
  • Comply with all applicable laws and regulations
  • Pay fees and charges as agreed upon
  • Respond promptly to requests for information or clarification
  • Review and approve all work products before submission to authorities

4. Professional Standards and Limitations

4.1 Professional Conduct

Our services are provided in accordance with applicable professional standards, including those established by relevant accounting bodies and regulatory authorities.

4.2 Scope of Services

The specific scope of our services will be defined in separate engagement letters or service agreements. We are not responsible for services outside the agreed scope.

4.3 Professional Judgment

Our advice and recommendations are based on our professional judgment and the information provided by you. We cannot guarantee specific outcomes or results.

5. Fees and Payment Terms

  • Fees are based on time spent, complexity of work, or fixed arrangements as agreed
  • Payment terms are typically 30 days from invoice date unless otherwise specified
  • Late payments may incur interest charges
  • We reserve the right to suspend services for overdue accounts
  • Additional charges may apply for rush jobs or work outside normal business hours

6. Confidentiality

We maintain strict confidentiality regarding your financial and business information. This includes:

  • Not disclosing client information to unauthorized parties
  • Implementing security measures to protect confidential data
  • Restricting access to client information on a need-to-know basis
  • Complying with professional confidentiality requirements

Exceptions to confidentiality may occur when required by law, court order, or professional standards.

7. Limitation of Liability

To the maximum extent permitted by law:

  • Our liability is limited to the fees paid for the specific service in question
  • We are not liable for consequential, indirect, or punitive damages
  • We are not responsible for penalties or interest charges resulting from late filing due to client delays
  • Our liability does not extend to third-party actions or decisions based on our work

8. Intellectual Property

All materials, templates, and methodologies developed by us remain our intellectual property. Clients receive a license to use work products for their intended business purposes but may not reproduce or distribute our proprietary materials without permission.

9. Data Protection and Privacy

We process personal data in accordance with our Privacy Policy and applicable data protection laws. By using our services, you consent to our data processing practices as described in our Privacy Policy.

10. Termination

10.1 Termination by Client

You may terminate our services at any time with written notice. You remain responsible for fees incurred up to the termination date.

10.2 Termination by Company

We may terminate services with reasonable notice if:

  • Fees remain unpaid after reasonable collection efforts
  • You fail to provide necessary information or cooperation
  • Professional conflicts arise
  • We determine we cannot provide competent service

11. Dispute Resolution

Any disputes arising from these Terms or our services shall be:

  • First addressed through good faith negotiations
  • Subject to the jurisdiction of UK courts
  • Governed by the laws of England and Wales
  • Resolved through binding arbitration if required

12. Force Majeure

We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, pandemics, or technical failures.

13. Website Terms

13.1 Acceptable Use

You agree not to:

  • Use our website for unlawful purposes
  • Attempt to gain unauthorized access to our systems
  • Distribute malware or harmful code
  • Interfere with website functionality

13.2 Content Accuracy

While we strive for accuracy, website content is for informational purposes only and should not be considered professional advice without consultation.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting on our website. Continued use of our services constitutes acceptance of modified Terms.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

16. Contact Information

For questions about these Terms of Service, please contact us:

Voyage Routes Accounting

Rhydycar Business Park
Merthyr Tydfil CF48 1DL
United Kingdom

Phone: +44 1685 352006

Email: [email protected]

Voyage Routes Accounting

Professional accounting services for small businesses across the UK.

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