Privacy Policy
Last updated: August 08, 2025
1. Introduction
Voyage Routes Accounting ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you provide directly to us, including:
- Name and contact information (email address, phone number, postal address)
- Business information (company name, business type, tax identification numbers)
- Financial information necessary for providing accounting services
- Communications between you and our firm
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and location information
- Browser type and version
- Pages visited and time spent on our website
- Referring website information
- Device information
3. How We Use Your Information
We use the collected information for the following purposes:
- Providing accounting and financial services
- Communicating with you about our services
- Processing payments and maintaining financial records
- Complying with legal and regulatory requirements
- Improving our website and services
- Sending newsletters and marketing communications (with your consent)
- Protecting against fraud and unauthorized access
4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- With your explicit consent
- To comply with legal obligations or court orders
- To protect our rights, property, or safety
- With trusted service providers who assist in our operations (under strict confidentiality agreements)
- In connection with a business transfer or merger
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data
- Regular security assessments
- Access controls and authentication procedures
- Secure data storage and transmission
- Staff training on data protection
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. We use the following types of cookies:
- Necessary Cookies: Essential for the website to function properly
- Analytics Cookies: Help us understand how visitors use our website
- Marketing Cookies: Used to deliver personalized advertisements
You can manage your cookie preferences through our cookie management system or your browser settings.
7. Your Rights
Under applicable data protection laws, you have the following rights:
- Right to access your personal information
- Right to rectify inaccurate or incomplete data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
To exercise these rights, please contact us using the information provided below.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods may vary depending on the type of information and applicable legal requirements.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that any such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
10. Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Voyage Routes Accounting
Rhydycar Business Park
Merthyr Tydfil CF48 1DL
United Kingdom
Phone: +44 1685 352006
Email: [email protected]